All Jupiter Bike products are covered by a 1 year manufacturer's warranty subject to the limitations below. A 2 Year Extended Warranty is also available for purchase.
This warranty only applies to the original owner of a Jupiter Bike and from Jupiter Bikes purchased from authorized dealers. It does not cover the following:
- Normal wear and tear
- stunt riding
- commercial use
- improper assembly or maintenance
- failure to follow the user manual's instructions
- installation of power systems
- damage due to accident
- acts of God
- modification of the product.
A defect is defined as 'a flaw, failure or cosmetic blemish caused by the manufacturing process or material that was not consistent with the original design'. This warranty implies no strength or fatigue value beyond industry standards, nor that the product is "indestructible" if the product is pushed beyond the design and manufacturing limits. This warranty does not include normal wear-and-tear parts (i.e., tires, tubes, cables, etc.).
Warranty is void if the product is used for rental or commercial use. Use in competition or any use not as intended also voids the warranty. Warranty is non-transferable and is only valid if product is purchased by the current owner from JupiterBike or an official licensed JupiterBike reseller.
Customers are responsible for shipping costs for all warranty claims. If the issue with your Jupiter Bike is a covered event under the warranty, we will repair the product and return it to you at our cost. If the issue is not covered under the warranty, we will provide a quote for repair costs and return shipping costs to you. Jupiter Bike reserves the right to use refurbished/comparable value components and products in fulfilling any warranty claim. Shipping for warranty bikes is limited to continental USA.Warranty Claim