JupiterBike.com takes precautions to protect its customers' information. When you submit sensitive information via the website, your information is protected both online and offline.
When our registration/order form asks you to enter sensitive information (such as your credit card number), that information is encrypted and is protected with the latest encryption software currently available in the industry - SSL. Jupiterbike.com uses the most advanced form of SSL software available: 256-bit encryption by Comodo Certificate Authority.
Access to all of our users' information is restricted. Only employees who need the information to perform a specific job are granted access to personally identifiable information. All JupiterBike.com servers, including web servers and database servers, are housed and maintained in secure locations. Access to the database is strictly monitored and protected from outside access. Internet access is restricted and protected by multiple Cisco firewalls and password protection. If you have any questions or concerns about JupiterBike.com's security practices, you can send us an email at [email protected]
Correction/Updating/Reviewing Personal Information
Customers may change or review their stored account information such as street address or e-mail address through our website by visiting our Customer Service section. You must have your username and password in order to access your account. In the event you forget both your username and password, please contact our customer service department for assistance.
Users who no longer wish to receive jupiterbike.com newsletter or promotional materials may opt-out of receiving these communications by visiting our Customer Service section and clicking the name of the newsletter you wish to opt-out of. This will change the text next to it to "Unsubscribed". You must have your username and password in order to access your account. Another option is to visit http://clerk.jupiterbike.com and follow the on-screen instructions. All promotional emails and newsletters also provide a link to automatically unsubscribe.
Notification of Changes
If you have opted out of receiving communications from jupiterbike.com, you will still be able to view news of policy changes at www.jupiterbike.com. Otherwise, you may e-mail us at [email protected]
or call us toll free at 813-609-2453 to ask our customer service department about changes and updates.