Customer Reviews
By kzmuffin on June 06, 2024
I love the ability to ride without using the electric help, changing gears as necessary. I had a single speed electric bike and this is far superior. The pedaling is so much easier. I can now keep up with my granddaughter as we go for bike rides. Assembly was easy. would recommend this bike to everyone.
45 of 53 people found this review helpful
By daniel.feeney on March 07, 2024
I've only had it for a couple days, but this bike is incredibly well built! It's clear that they really care about the quality of their products. It rides and functions really well. Exactly as I expected.
48 of 56 people found this review helpful
By gilstanden on June 10, 2023
The Discovery X7 is the best value, best performance, best engineered ebike. Period. I've tested many. I am 260 lbs and can commute to/from work 30 miles in moderately hilly Missouri terrain with battery to spare and never ever thermal engine cutoff. IThe 6-speed gearing works very well with the 3 pedal assist levels allowing dial-in of whatever amount motor or human power you want to use and you can always dial-in a "natural cadence" where the motor and human power are perfectly in harmony. I had. Discovery x5 which I loved and commuted on for a year, but because I am 260 lbs 6'2" I opted to upgrade to X7 for the longer 45" wheelbase bec on some hills my weight caused the front wheel to be very light off the ground. The X7 is the perfect bike at a relatively amazing price.
187 of 200 people found this review helpful
By a_lichatz on December 27, 2022
I had a problem that seemed likely to be costly to me. I spoke to Sabrina who put me in touch with Will in support. We worked through my problem and their turn around time was amazing. Being it was Christmas week I thought it would take much longer. I had the need part in 2 days. Thank you so much. I are going to purchase another bike from JUPITER.! THANK YOU AGAIN
195 of 208 people found this review helpful
By MICHAEL S. on August 05, 2022
This is one fantastic product, period! I’ve owned a Discovery X5 since 2018 and it has been flawless, but I decided I wanted to upgrade to the larger size with the derailleur capability and 20” tires. I ordered the bike on Monday and it arrived on Thursday! It took longer to cut up the carton for recycling then it did to set up the bike!! As recommended, I put a full charge on the battery before I took my first ride and when ready for that ride, all systems operated perfectly and I’m simply delighted with its performance. I own two other full size electric bikes costing considerably more but decided I no longer wanted to deal with the trailer hitch set up, etc. for my 1,000 mile Winter drive to Florida and back, but rather to simply fold up this baby and put it in the SUV, protected from the elements. In short, it’s not necessary to spend thousands of dollars for an electric bike, and especially a folding one, to enjoy the health and pure relaxation benefits of riding an electric bike.
262 of 276 people found this review helpful
By ds.snyder.syr on January 05, 2022
We bought two of these bikes and couldn't be more pleased. My wife at 5'4" loves hers. I catch her goofing around and playing Speed Racer on corners. I'm 6'1" and this bike is at it's limit. It's still an easy ride. It's smooth and the controls are easy to use. In 10 minutes the bikes were out of the box and ready to pedal. After the battery charged up it was 100%. This is a great e-bike to run to the store or to the beach. The frame is rugged and a neat design. Plan an extra few minutes for your ride time because people will be asking about your bike. The height adjustment for the handle bar is limited to the bar rotation (no post adjustment). This hasn't been a problem, just an observation. It's still a 5 star product. Customer service is exceptional. Communications were clear and they delivered as promised. This is a reliable team. I could get long winded here. Just go to my Google post for more.
260 of 278 people found this review helpful
By dbiren1 on October 05, 2021
My wife and I ride a Jupiter Discovery X5, she has the white and I the orange model. Tampa Bay is awesome to ride in the parks and trails. So I also bought the DEFIANT, and it is mind blowing and affordable. The Technicians at their Tampa headquarters took pride and detail in helping me adjust my e-bike. A fantastic experience. Thanks JupiterBike staff!!!
121 of 135 people found this review helpful
By Keith N. on May 07, 2021
We bought a pair of these in Florida while at the air show. They are a BLAST! My wife and I hadn't been on bicycles in over 10 years. We both love riding them. They are very portable, and easy to fold. They weigh 50lbs, but seem more heavy when you are throwing them in a trunk, or hatchback. They are great for the RV, and will probably use them around the airports as well. Both my kids (18 and 20 years old) have finally learned to ride a bicycle because of these bikes. I am very happy with them. They are getting a lot more use than I EVER thought they would. Two thumbs up!
119 of 137 people found this review helpful
By loruss1 on April 21, 2021
Jim has been a great help. The bikes are doing wonderful
15 of 23 people found this review helpful
By carsonworld on March 03, 2021
Great bike. Easy to load in back of van. Fast enough to keep up with my Defiant bike too.
8 of 12 people found this review helpful
By cathywalker2005 on February 26, 2021
My husband got me the Discovery X7 for Christmas this year. We went to Texas for a month and rode it a lot while there. It’s a fun easy bike to ride. Easy to fold and great for travel. Very happy with my bike and love the fast and great customer service.
10 of 12 people found this review helpful